Executive Assistant

Job description / Role

Exceptional hospitality starts with you

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an executive assistant, you’re not just providing support to the general manager and department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Heres what youll do during a typical day:

Essential functions

• Maintain organized office systems, including filing, record-keeping, and document management.
• Manage calendars, schedule appointments, and coordinate meetings, conferences, and travel arrangements.
• Prepare and type correspondence and fairly complex numerical/financial reports, as directed.
• Prepare correspondence on behalf of management. Draft, edit, and proofread correspondence and reports.
• Serve as a primary point of contact for internal and external stakeholders, answering calls, responding to emails, and directing inquiries appropriately.
• Use the property’s email system and maintain their email box, as is policy.
• Prepare meeting agendas, take minutes, and distribute materials before and after meetings.
• Announce visitors and/or handle requests, as appropriate.
• Handle sensitive and confidential information with discretion and maintain confidentiality at all times.
• Provide excellent customer service to visitors, clients, and colleagues, addressing inquiries and resolving issues promptly and professionally.
• Collaborate with colleagues and support staff in various departments to facilitate efficient workflow and achieve organizational goals.
• Represent the organization with professionalism, integrity, and courtesy in all interactions, both internal and external.
• This position may or may not have access and/or control over the email box of their supervisor(s).

Supportive functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Maintenance of filing system in accordance with the record retention policy.
• Conduct research and compile information for projects or reports.
• Attend all required meetings.
• Knowledge of and compliance with all emergency procedures.
• Report unsafe conditions, as appropriate.
• Maintain a professional and friendly relationship with other departments, team members, and guests.
• Format documents and presentations to enhance readability.
• Other duties as assigned by management.

What it takes to make the stay

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Ability to read, listen, and communicate effectively in English and in writing, using correct grammar, spelling, and sentence structure.
• Prepare official correspondence on behalf of management for both external and internal communications verbally and in writing.
• Ability to sit for extended periods of time and continuously perform the essential job functions.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy.
• Ability to type 60 words per minute.
• Ability to effectively transcribe information from handwritten memos and recordings.

Join an award-winning workplace culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

About the Company

Facing the West Bank, our resort rests on the edge of the River Nile, less than seven kilometers from central Luxor via shuttle. We have traditional felucca sailing and horseback and camelback tours of the riverbanks, with both Karnak and Luxor temples within four kilometers. Perks include our holistic spa, two infinity pools, and a kids corner.