Manager - Sales (Cold Chain)

About the Role

We are looking for a dynamic and result-oriented Sales Manager - Cold Chain to drive business growth for our cold storage and temperature-controlled logistics operations based in Palwal, Haryana. The role involves acquiring new customers, managing key accounts, increasing warehouse occupancy, expanding refrigerated transportation business, and achieving revenue targets across the Cold Chain Vertical.

The ideal candidate should have a strong background in Cold Chain Logistics, Warehousing, 3PL, Refrigerated Transportation, Food & Beverage, Dairy, Pharma, or Supply Chain Sales.

Key Responsibilities

Business Development & Sales

• Identify, develop, and acquire new business opportunities for cold storage, refrigerated transportation, and value-added logistics services.
• Generate leads through market mapping, customer visits, referrals, and networking.
• Develop and execute sales strategies to maximize warehouse occupancy and revenue growth.
• Conduct customer meetings, presentations, commercial negotiations, and contract closures.
• Build and maintain a healthy sales pipeline with regular forecasting.

Key Account Management

• Manage and grow relationships with existing customers.
• Understand customer requirements and propose customized cold chain solutions.
• Ensure high levels of customer satisfaction, retention, and repeat business.
• Address customer concerns and coordinate internally for timely resolution.

Revenue & Commercial Management

• Achieve monthly, quarterly, and annual sales targets.
• Drive revenue growth across warehousing and transportation services.
• Prepare proposals, quotations, pricing sheets, and commercial agreements.
• Coordinate with the Finance team for collections and payment follow-ups.

Market Expansion

• Identify new industry segments and business opportunities.
• Monitor competitor activities, pricing trends, and market developments.
• Participate in industry forums, exhibitions, and customer engagement initiatives.

Cross-Functional Collaboration

• Work closely with Operations, Finance, Maintenance, and Administration teams to ensure seamless customer onboarding and service delivery.
• Coordinate with internal stakeholders to meet customer SLAs and business commitments.

Desired Candidate Profile

Qualification

• Graduate (Mandatory)
• MBA/PGDM in Sales, Marketing, Logistics, Supply Chain, or Business Management preferred.

Experience

• 5-10 years of experience in B2B Sales, Business Development, or Key Account Management
• Prior experience in Cold Chain Logistics, Warehousing, 3PL, Refrigerated Transportation, Supply Chain, FMCG, Food Processing, Dairy, Frozen Foods, or Pharma sectors preferred.

Skills Required

• Business Development & Lead Generation
• B2B Sales & Negotiation
• Key Account Management
• Commercial Acumen
• Market Intelligence & Competitive Analysis
• Relationship Management
• Strategic Planning
• Communication & Presentation Skills
• Revenue Growth Management
• Customer-Centric Approach
• Problem Solving & Decision Making

Key Performance Indicators (KPIs)

• Achievement of sales and revenue targets
• New customer acquisition
• Warehouse occupancy growth
• Cold storage capacity utilization
• Customer retention and account expansion
• Revenue contribution from existing accounts
• Sales pipeline conversion ratio
• Collection efficiency and receivables management
• Customer satisfaction scores

Industry Preference

Candidates with experience in:

• Cold Chain Logistics
• Temperature-Controlled Warehousing
• Refrigerated Transportation
• Third-Party Logistics (3PL)
• FMCG & Food Supply Chain
• Dairy & Frozen Foods
• Pharmaceutical Logistics
• Agriculture & Fresh Produce Supply Chain

Apply now if you are passionate about driving sales growth, building customer relationships, and creating value in the Cold Chain Logistics industry.