Chat Support Executive - Night Shift

Job Summary:

We are hiring enthusiastic candidates for the US Chat Support Process. The role involves handling customer queries through live chat, providing accurate information, resolving customer concerns, and ensuring a positive customer experience. Candidates should have good written English communication skills and basic computer knowledge.

Key Responsibilities:

• Handle customer queries through chat support.
• Resolve customer complaints and provide appropriate solutions.
• Assist with order status, product-related queries, and service requests.
• Maintain accurate customer records and update information.
• Ensure timely responses and customer satisfaction.
• Follow company guidelines and quality standards.

Required Skills:

• Excellent written English communication.
• Good typing speed and accuracy.
• Basic computer knowledge.
• Problem-solving and multitasking skills.
• Ability to handle customer queries professionally.

Eligibility:

• Freshers and experienced candidates can apply.
• Good written communication skills are mandatory.
• Willingness to work in US shifts (Night Shift).
• Immediate joiners preferred.