Revenue Operations Manager

Senior Revenue Operations Manager (Remote Role), A Leading SaaS-Based Company

Roles and Responsibilities:

• Own end-to-end Revenue Operations and Sales Operations, covering lead management, pipeline, bookings, renewals, expansion and revenue reporting.
• Partner with US Sales leadership on forecasting, territory and quota planning, account allocation, sales capacity and pipeline reviews.
• Calculate and validate target achievement percentages for Sales, SDR/BDR, Marketing, Customer Success and other GTM functions, at individual, team and function levels.
• Build monthly, quarterly and annual performance scorecards comparing targets versus actuals, attainment percentages, weighted KPI scores and trends.
• Define and track relevant metrics such as quota attainment, meetings booked, SQLs, sourced pipeline, win rates, ARR, renewals, GRR, NRR, churn and expansion.
• Own CRM reporting, pipeline hygiene, lead routing, opportunity stage governance, dashboards and data quality; improve adoption and reporting accuracy.
• Support sales incentive and commission calculations with finance using validated target, attainment and performance data.
• Build automated reports and leadership dashboards; investigate discrepancies, reconcile source data and document KPI calculation logic.
• Identify opportunities to automate repetitive GTM workflows using CRM tools, integrations, AI and analytics.
• Coordinate with Sales, Marketing, Customer Success and Finance to standardize performance definitions and improve revenue predictability.

Required Skill Sets:

• 5-8+ years of hands-on experience in Revenue Operations and/or Sales Operations, preferably in a B2B SaaS environment.
• Proven ability to independently calculate quota and target attainment percentages, weighted KPI scores and incentive-linked metrics across GTM functions.
• Strong experience in Salesforce or HubSpot, including CRM workflows, dashboards, pipeline governance and data integrity.
• Advanced Excel or Google Sheets skills, including complex formulas, lookups, pivot tables and data validation.
• Working knowledge of SaaS revenue metrics, forecasting, funnel analysis, territory planning and sales performance management.
• Experience automating reporting and operational workflows; exposure to BI tools, SQL or revenue intelligence platforms is an advantage.
• Excellent analytical judgement, attention to detail and ability to communicate performance insights to senior stakeholders. Self-driven and comfortable working with US-based leadership during 2:00 PM-11:00 PM IST.

Education: Bachelor's degree in any discipline

Experience: Minimum 5-8+ years of experience in Revenue Operations and/or Sales Operations, preferably in a B2B SaaS environment.

Working days: Monday-Friday (Remote)

Working hours: 2:00 PM to 11:00 PM IST

Contact Details: For more details on this vacancy, contact Ayush Mehta at hire@hiregenie.in.

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