Project Manager - BFS

WHO WE ARE:

Cogitate is where insurance meets serious engineering. We build the digital platforms that modern Property & Casualty insurers, MGAs, and program administrators run their business on. Over a decade later, we are one of the fastest-growing InsurTechs in the United States, powering carriers, MGAs, and program administrators through our award-winning DigitalEdge platform. Insurance Technology by Insurance People isn't a tagline - it's how every decision gets made.

WHAT WE DO:

We build DigitalEdge - a cloud-native, AI-first platform that transforms how P&C insurers handle policies, billing, and claims. Built on microservices and a modern stack, it replaces legacy systems with software that's fast, configurable, and built to scale. AI is at the centre of where we're headed - through CAIRA, our Agentic AI Platform, which brings intelligent automation to the industry's most complex, time-consuming work.

ROLE OVERVIEW:

Lead, plan, and drive the delivery of software projects for Cogitate's insurance clients, ensuring scope, schedule, quality, and client satisfaction targets are consistently met. The Project Manager owns day-to-day delivery execution, team coordination, and stakeholder communication across the full project lifecycle.

KEY RESPONSIBILITIES:

• Manage and own the full project lifecycle - initiation, planning, execution, monitoring, controlling, and post-production support - for software delivery projects
• Lead cross-functional coordination across engineering, QA, product, and client stakeholders to drive aligned delivery
• Develop and maintain project plans, risk registers, resource plans, and milestone schedules; keep all artefacts current and accessible
• Communicate proactively with clients - managing expectations, surfacing risks early, and ensuring consistent satisfaction across engagements
• Own internal and external status reporting - weekly and monthly updates to management and clients
• Identify, document, and escalate risks and issues with clear impact assessments and recommended mitigations
• Manage resource allocation and utilisation within the project team; flag capacity constraints before they become blockers
• Ensure all project documentation and processes adhere to Cogitate's SDLC and quality standards
• Track and report project performance metrics - velocity, delivery rate, defect trends, SLA adherence and client health indicators
• Build AI maturity across the team by sharing tools, use cases, and best practices with engineers and QA leads
• Use AI tools to automate routine reporting - drafting status updates, meeting notes, and action logs using Copilot or equivalent
• Apply AI-powered risk scanning to track project health indicators and surface early warnings before they escalate
• Leverage AI scheduling tools to optimise sprint planning and resource allocation across the team
• Use LLM tools to draft client communications and change request documentation - then review and refine before sending