Technical Program Manager - Order Management System Program

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We are seeking an experienced Technical Program Manager (TPM) with strong expertise in Order Management Systems (OMS) and large-scale enterprise program delivery. The ideal candidate will have a proven track record of leading complex technology initiatives, managing global stakeholders, and driving successful execution across cross-functional teams within Retail, E-commerce, or Digital Commerce environments.

Key Responsibilities:

• Lead end-to-end delivery of large, complex technology programs from planning through execution and production rollout.
• Drive OMS implementation, upgrade, migration, or transformation programs across enterprise environments.
• Manage program scope, timelines, budgets, dependencies, risks, and governance processes.
• Collaborate closely with Product, Engineering, Architecture, Business, and Executive Leadership teams to ensure successful program outcomes.
• Coordinate multiple cross-functional teams and vendors across global locations and time zones.
• Establish program governance frameworks, status reporting, stakeholder communications, and escalation management.
• Ensure alignment between business objectives and technical delivery strategies.
• Drive issue resolution, risk mitigation, and continuous process improvement initiatives.

Required Skills & Experience:

• 15+ years of overall IT experience with significant experience as a Technical Program Manager.
• Strong experience delivering Order Management System (OMS) programs, including implementations, upgrades, or platform modernization initiatives.
• Deep understanding of enterprise applications, APIs, system integrations, cloud technologies, and modern architecture patterns.
• Experience managing large-scale programs involving multiple teams, vendors, and stakeholders.
• Strong stakeholder management and executive communication skills.
• Experience working with globally distributed teams across multiple geographies.
• Excellent program governance, planning, risk management, and delivery management capabilities.
• Strong analytical, problem-solving, and decision-making skills.

Preferred Domain Experience:

• Retail
• E-commerce
• Digital Commerce Platforms

Interview Process:

• L1 Technical Discussion
• L2 Managerial/Program Round
• Client Round
• Immediate joiners or candidates serving notice up to 15 days will be preferred.