CRM Executive

Key Responsibilities:

• Develop and maintain strong relationships with clients
• Identify and address client needs and concerns
• Collaborate with sales and marketing teams to drive business growth
• Prepare and deliver presentations to clients
• Monitor and report on client satisfaction and feedback
• Assist in the development of strategies to enhance customer experience
• Manage client accounts and ensure timely follow-ups

• Bachelors degree in Business Administration or related field
• 1-2 yearsof experience in customer relationship management or sales
• Proven track record of achieving sales targets
• Strong analytical and organizational skills
• Ability to work independently and as part of a team
• Willingness to travel as needed

Skills:

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• Excellent communication skills
• Strong interpersonal skills
• Basic Excel
• Customer relationship management
• Sales and negotiation skills
• Problem-solving abilities
• Time management
• Proficiency in CRM software

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