OEM Quality Assurance - Sr. Engineer

Department Icon Operations Maintenance & Support
Posted: 9 months ago
5-10 years
Sriperumbudur, Chennai, Kanchipuram
Operations Maintenance & Support
work from office
Full Time

Posted: 9 months ago
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Job Description

Role & responsibilities

  • 1. Customer Quality performance monitoring for 3M1 MIL 12M1 MIL / PSA/ HMI/ M&M/MAIL In Line & Field
  • 2. Receive Customer PPM on Monthly basis and share to Internal team
  • 3. Handling of Warranty Part Analysis, Handling of Field returns & Claim
  • 4. Automotive OEM Customers Interaction & Communication
  • 5. Prepare 8D report for Customer In Line, Warranty Rejections & Field rejections and submit to customer
  • 6. Prepare PPAP document, submission and PSW approval from Customer
  • 7. 4M Change Handling & Controls for OEM/Tier 1 customers and approval from customer
  • 8. Conduct the Product audit, Error Proof and Dock Audit as per the plan.
  • 9. Create awareness among operators regarding CSR, Customers rejections through continuous training
  • 10. Prepare Agreement of Inspection based on OEM/Tier 1 customer requirement
  • 11. Conduct MIP Audit and Co-ordinate with Customer for PPAP Audit and closures.
  • 12. Coordinating for Customer regular Audits and follow up with customers for open issue closures.
  • 13. Prepare and Submit Revalidation report to Customer as per annual plan.
  • 14. Co-ordinate with customer for all quality concerns & Requirements
  • 15. Periodic sharing of reports as per the time line with respect to AOI
  • 16. Prepare weekly management report & Global Quality Reports and Open issue closures follow up
  • 17. Handling of Customer Audits, Actions Implementations & Closures
  • 18. Handling of PCBA & Assembly parts

Skills

Customer Quality Performance MonitoringOEM Customer HandlingCustomers For Open Issue ClosuresComplaint HandlingPSW ApprovalCustomer QualityCustomer AuditsCustomer ComplaintsQuality Assurance

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