Operations Manager

Operations Manager

Experience: 58 Years (School/Education sector preferred)

Role Overview

The Operations Manager will be responsible for overseeing the day-to-day operations of the school, ensuring efficient campus management, effective utilization of resources, maintenance of facilities, and smooth coordination across departments.

Key Responsibilities

1. Operational Efficiency
   
• Monitor daily school operations and ensure smooth functioning.
• Review operational processes and identify areas for improvement.
• Ensure adherence to operational budgets and efficient resource utilization.
2. Facility Management
   
• Oversee campus maintenance, housekeeping, security, and infrastructure.
• Ensure safety standards and statutory compliance.
• Address and resolve facility-related issues promptly.
3. Staff Management & Development
   
• Supervise operational and support staff.
• Monitor staff performance, productivity, and attendance.
• Identify training needs and facilitate staff development.
4. Stakeholder Satisfaction
   
• Address operational concerns raised by students, parents, and teachers.
• Ensure timely resolution of complaints and service requests.
• Maintain effective coordination with internal and external stakeholders.
5. Reporting & Documentation
   
• Prepare and submit monthly operational reports.
• Maintain accurate operational records and documentation.
• Monitor expenses, vendor performance, and compliance records.

Key Skills & Qualifications

• Bachelor's degree in Business Administration, Operations, or a relevant field.
• 5–8 years of experience in operations or administration, preferably in the education sector.
• Strong leadership, coordination, and team management skills.
• Knowledge of facility management, budgeting, and compliance.
• Excellent communication, problem-solving, and organizational abilities.