Walk-in || Operations Analyst-Male

Only Male candidate preferred.

Roles and Responsibilities

• Provide backend support to clients through various channels such as email, chat, and non-voice processes.
  
• Assist in processing customer queries and resolving issues related to banking operations.
  
• Utilize strong communication skills to effectively handle customer interactions and provide timely resolutions.
  
• Collaborate with team members to achieve process efficiency and quality standards.
  
• Maintain accurate records of client interactions and updates.