Associate / Sr. Associate Tech Support (Pune)
Operations Maintenance & Support
Posted: 2 weeks ago
Posted: 2 weeks ago
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Job Description
- Associate / Sr. Associate Tech Support (Pune)
- Company: Honeybee Tech Solutions
- Job Location: Pune, Maharashtra, India
- Employment Type: Full-time
- Experience Required: 1+ years
- Position Name Associate / Sr. Associate Tech Support Job No : KONE-14937
- Position type: Permanent
- Total Exp: 1+ years
- No of Position: 1
- Notice Period: Immediate (1 day)
- Asset: Laptop Mandatory for interview
- Work Location: Pune (Magarpatta City)
- Shift: Should be flexible with day and night shifts
- Work Type: Work from office
- Interview Rounds: 3
- Interview Mode: Teams interview
- Shift Night Shift
- Department: Operations / Compliance / Legal Support
- Must have: Key skills:
- Must Have: Provide assistance in installation of other peripherals like printers, scanners, cabling systems like local area network cables, network interface cards, wired switches.
- Must Have: Valuable knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP working principles
- Must Have: Must have demonstrated technical excellence & extensive experience with PC hardware and software support environments
- Must Have: Experience with TCP/IP & LAN based networking support and troubleshooting from a pc support perspective
- Must Have: Knowledge and experience on Service requests, incident, problem management and change process.
- Must Have: Experienced in repeat call analysis with preventive & corrective actions.
- Must Have: Provide effective troubleshooting and accurate solutions to advanced hardware and software computing problems for Windows, Mac, and mobile devices.
- Must Have: Resolves basic and advanced hardware and software questions, problems and requests in person or remotely
- Must Have: Deploy and administer IT systems in the assigned region, including end-user desktops/laptops, computing servers, network
- Skills and Qualifications:
- Must Have: Min 1+ years of experience is necessary.
- Must Have: Good knowledge on installation and troubleshooting of office applications (O365, Outlook, Excel, Word, PowerPoint, Teams, Skype, OneDrive)
- Must Have: Must be comfortable with night shift.
- Interview Mode Info:
- F2F Interview
- Selection Methodology:
- (F2F) Info: General Aptitude Test
- Info: Technical round
- Info: HR Interview .
Skills
RDPTCPIP NetworkingDNSSoftware SupportProblem ManagementVPNDHCPLAN Based Networking SupportTroubleshootingChange ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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