House Of Spices - Business Operations Manager

Description:

House of Spices is a deeply rooted brand within the food industry, leading the specialty food and ingredient category for over 40 years.

Fast-forward from its start as a homegrown family business, House of Spices has become a middle-market wholesale/manufacturer which includes multiple distribution networks across the country. Although the business has and continues to expand rapidly, the brand is still family-owned and home-based out of the NYC metro area.

We are looking for talented individuals to join our team-oriented culture! We are seeking a Business Operations manager to join our team! You will be responsible with assisting with day-to-day operations and overall supply chain for House of Spices India Inc distribution center and its various components.

This role will assist/support all operations within the distribution center to drive cohesive strategy that maximizes efficiency, quality, and distribution.

Essential Functions:

• Lead with a safety mindset that ensures that every HOS associate remains injury free, always.
• Champion safety procedures, processes and training to create and maintain a safety-first culture in the warehouse.
• Oversee and develop warehouse associates through one-on-one coaching, training on policy and procedures, assisting in problem resolution when required, and leading by example.
• Direct and supervise the work and productivity of associates within the warehouse department.
• Drive associate engagement and retention and create a culture that embodies HOS values.
• Lead and direct associates to achieve accurate orders that are then staged and loaded on the trucks.
• Oversee the preparation of the warehouse for shipping and receiving
• Monitor operational information, such as "mis-picks" and productivity reports, to ensure the entire shift meets rates and follows preferred methods.
• Take action through coaching and counseling to correct behaviors.
• On day shift, designate dock locations for inbound carriers.
• Ensure product is stocked in appropriate location.
• Monitor replenishment activity to ensure stock is available for the shipping shift and to minimize the potential for shorts.
• the afternoon shift, manage a team up to 20 order makers and organize over 7 tractor loads for next day deliveries.
• Maintain physical condition and safety of warehouse and equipment, including preparing work orders for repairs and requisitions for equipment.
• Work with operations management team to identify sources of inventory shrink and assist in development of an action plan.
• Analyze the current operations and make recommendations to improve on expense and cost control.
• Regularly inspect facility for safety hazards and either resolve them or report them to the safety manager as appropriate.
• Maintain the physical condition of the warehouse and its equipment.
• Ensure Master Sanitation Schedule (MSS) and FSQA requirements are followed.
• Ability to workforce plan based on peak and off-peak season
• Responsible for inventory management.
• This includes and not limited to shrinkage, cycle counts and adjustments occurring.

Required Education and Experience:

• Bachelor's degree in business administration, Management, Marketing or related field
• 5 or more years\ experience in retail; food or convenience retail
• 5 or more years of MS- Office Excel experience
• Minimum of three years of experience in warehouse distribution required.
• Minimum of one year of experience overseeing a workforce required.
• Knowledge and understanding of operational best practices, with a focus on manufacturing/distribution industry a plus