Team Lead - Marketing Operations - ECommerce

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We are looking for an experienced Marketing Operations Team Lead to manage and scale digital marketing execution for a global ecommerce platform. The role will lead CMS/Web Publishing, Email Marketing, Social Media Operations, and Content Governance while managing global stakeholders and ensuring quality and SLA adherence.

Key Responsibilities:

• Lead end-to-end Drupal CMS/web publishing, QA, SEO and content audits.
• Manage email campaigns, automation, segmentation and A/B testing.
• Oversee social media scheduling, localisation, publishing and analytics.
• Manage content governance, DAM, translations, brand compliance and asset lifecycle.
• Define SOPs, quality standards and publishing workflows.
• Lead and develop a multidisciplinary team of 5+.
• Partner with global stakeholders across Europe and other markets.
• Proactively identify issues, recommend solutions and drive continuous improvement.

Must-Have:

• 8+ years in Digital Marketing / Marketing Operations.
• 7+ years hands-on experience with Drupal / Enterprise CMS.
• Strong experience in Email Marketing and Automation.
• 3+ years with Social Media Management platforms.
• 4+ years of people/team leadership.
• Experience supporting global stakeholders / GCC / offshore delivery models.
• Strong understanding of ecommerce, digital content and customer journeys.
• Excellent communication and stakeholder management skills.

Good to Have:

• Google Analytics / marketing analytics
• Marketo, HubSpot, Salesforce or similar
• Figma / Adobe XD / Canva
• Jira and Agile
• AI tools for content/workflow automation
• French, Dutch or German language skills