Team Lead - Information Technology

Location: Gurugram

Shift: UK Shifts

Working Days: 5 Days Working | 2 Fixed Weekly Offs

Role Overview:

We are looking for an experienced IT Team Lead to lead and mentor technical teams, manage delivery operations, and ensure smooth execution of projects and day-to-day technical activities.

The ideal candidate should have a strong IT delivery - software engineering background, proven team leadership experience, and the ability to manage priorities, resolve technical issues, and effectively coordinate with internal and external stakeholders.

Key Responsibilities:

• Lead, manage, and mentor technical teams to achieve business and project objectives.
• Manage team workload, priorities, resource allocation, and deliverables.
• Monitor team performance and ensure timely completion of assigned activities.
• Resolve technical, operational, and delivery-related issues effectively.
• Coordinate with business and technical stakeholders to ensure smooth project delivery.
• Track project progress, identify risks or dependencies, and drive timely resolution.
• Support team members in troubleshooting complex technical and operational challenges.
• Promote collaboration, knowledge sharing, and continuous improvement within the team.
• Conduct regular team reviews and provide guidance for individual development.
• Ensure adherence to defined processes, delivery standards, and Agile practices.

Required Skills & Qualifications:

• 10 - 15 years of overall IT experience with a strong software engineering - IT delivery background.
• Proven experience in technical team leadership and people management.
• Strong understanding of Agile - Scrum methodologies.
• Experience managing workload, priorities, resources, and project deliverables.
• Strong technical troubleshooting and problem-solving capabilities.
• Excellent communication, stakeholder management, and conflict-resolution skills.
• Demonstrated ability to mentor, coach, and develop technical team members.
• Strong organizational and decision-making skills.
• Ability to work effectively in a UK shift environment.

Key Competencies:

• Team Leadership & People Management
• IT Delivery Management
• Stakeholder Management
• Technical Problem Solving
• Resource & Workload Management
• Agile - Scrum
• Conflict Resolution
• Mentoring & Team Development
• Project & Performance Management

Perks & Benefits:

• PF & Gratuity
• Medical Benefits
• 5 Days Working
• 2 Fixed Weekly Offs
• UK Shifts
• Growth and learning opportunities