Assistant Relationship Manager - International Middle Market - Corporate Banking - UAE National Role

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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

International Middle Market (IMM) enterprises play a significant role in the economic health of markets globally. As businesses become increasingly connected and international, HSBC is well positioned to support their cross-border banking needs through its global network, product capabilities and local market expertise.

The Assistant Relationship Manager will be based in Abu Dhabi and will support Relationship Managers in delivering a high-quality, needs-based service to international and internationally aspirant customers. This role will contribute to the acquisition, retention and profitable growth of customer relationships by supporting customer planning, identifying needs, coordinating internal stakeholders and ensuring timely delivery of appropriate banking solutions.

In this role, you will:

• Support Relationship Managers in managing and growing a portfolio of international and internationally aspirant middle-market customers.
• Prepare and coordinate customer relationship plans, account reviews, customer meetings and business development activities.
• Identify customer needs and coordinate appropriate solutions across cash management, trade, payments, foreign exchange, sustainable finance, wealth and other specialist products.
• Support new-to-bank acquisition through market research, lead generation, prospect preparation, follow-up and management of the shadow portfolio.
• Coordinate cross-border referrals through and work with HSBC colleagues and product partners across different countries.
• Assist with credit applications, annual reviews, facility documentation and monitoring of approved terms, within established procedures and delegated authorities.
• Maintain high standards of customer service and control by completing KYC and customer reviews, monitoring account activity, maintaining accurate records and escalating credit, conduct, financial crime, compliance or operational risks promptly.

To be successful in the role, you should meet the following requirements:

• Relevant experience in Corporate Banking, Relationship Management, credit or financial services is highly preferred
• Strong customer service, communication and stakeholder management skills.
• Ability to understand customer needs and coordinate suitable banking solutions.
• Basic knowledge of international trade, foreign exchange, payments or cash management.
• Good analytical, organisational and prioritisation skills.
• Understanding of credit, KYC, compliance and operational risk controls.
• A full-time graduation degree of at least three years is essential for obtaining a UAE visa and work permit. For degrees obtained outside the UAE, valid attestations and equivalency are also mandatory
• Under the New Labour Law, only fixed term contracts shall be available to all employees of HSBC UAE (except DIFC and ADGM employees) – hence in line with the term of work permit, a 4 years’ contract would be issued

You’ll achieve more at HSBC.

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Issued by The Hong Kong and Shanghai Banking Corporation Limited.