International Blended & Chat Process Professional

Department Icon Human Resource (HR)/ Talent Acquisition
Posted: 1 year ago
0-5 years
Rajarhat
Human Resource (HR)/ Talent Acquisition
work from office
Full Time

Posted: 1 year ago
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Job Description

Roles and Responsibility

  • Manage and coordinate recruitment activities, including scheduling interviews and communicating with candidates.
  • Develop and implement effective recruitment strategies to attract top talent.
  • Build and maintain relationships with hiring managers and other stakeholders.
  • Conduct thorough interviews and assessments to ensure the best fit for the role.
  • Collaborate with the HR team to develop and implement employee engagement initiatives.
  • Analyze recruitment metrics and provide insights to improve the process.

Job Requirements

  • Strong knowledge of recruitment principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficient in Microsoft Office and other recruitment software.
  • Strong analytical and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Experience working in a BPO/BPM industry is preferred.
  • Competitive salary and benefits will be offered to the right candidate.

Skills

Chat ProcessInbound Customer ServiceCustomer RelationshipInbound Voice ProcessCustomer ServiceCustomer SupportBpo Customer ServiceInternational Call CenterBpo

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