Process Associate - Customer Service | Non Voice & Voice

We are looking for a highly skilled and experienced Process Associate to join our Customer Service team in Gurgaon. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment, handling both non-voice and voice processes.

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service through various channels.
• Work effectively in a team to achieve common goals.

• Maintain accurate records of customer interactions.
• Stay updated with product knowledge and company policies.
• Contribute to process improvements and suggest changes.

• Excellent communication and interpersonal skills.

Looking to get Placed? Try our Placement Guarantee Plan

Get Hired
• Ability to work in a dynamic environment and adapt to changes.
• Strong problem-solving and analytical skills.
• Proficient in using computer systems and software applications.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Experience in the BPM/BPO industry is preferred.
• Competitive salary and benefits will be offered to the right candidate.