Process Associate - Freshers

We are hiring for India's Leading MNC BPS for Process Associate (Non Voice, Email Support, Voice Support, Blended Process)

Days off: Typically, 2 rotational off in a week.

Skills Required

• Excellent Communication Skills, Problem-solving Skills, Community Management,

What would you do?

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.

Experience- 0- 10 Years

Responsibilities:

• Ability to work independently.

• Good communication skills, both verbal and oral

• Quick learner and adaptable to learn new processes, concepts, and skills.

• Organized and able to manage time and tasks efficiently.

• Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard.

• Have a neutral mindset towards different video content that needs classification, regardless of the content itself.

• Result-oriented, self-motivated, independent and inquisitive

• Able to thrive in a fast-paced and team-oriented environment.