Posted: 2 weeks ago
0-5 years
Bengaluru(Marathahalli +1)
Operations Maintenance & Support
work from office
Full Time
Closes 28 Dec 2026
Posted: 2 weeks ago
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Job Description
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Job Description
Roles and Responsibilities
- Provide customer support through chat platform, responding to customer queries and resolving issues efficiently.
- Handle multiple chats simultaneously, prioritizing tasks to meet productivity targets.
- Utilize problem-solving skills to troubleshoot technical issues and escalate when necessary.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with team members to achieve process goals and improve overall performance.
Desired Candidate Profile
- 0-5 years of experience in BPO or call center environment (blended process preferred).
- Strong proficiency in Hindi language (speaking & writing) required; knowledge of English
- Hindi
- Mandatory
- Fresher / Exp can apply
- Day shift (8am to 8pm)
- Immediate Joiner only
- Contact Hr Swathi 9789574333
- Hr saniya 73392 67772
Skills
Domestic ProcessHindiExpression BlendHindi SpeakingProcessHindi Call CenterDomesticCallingCustomer SupportCall CenterBpoIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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