Program Manager - ERP Transformation

Program Manager

Reporting to: Managing Director

Location: Noida/Kolkata (Open for all India travel)

ABOUT AXIOM CONSULTING:

Since 2002, we have witnessed the transformation of the Indian economy, led by multi-generational Indian business families who have successfully evolved their family-run businesses into mid-to-large corporations. Participating in this economic transformation from the boardrooms of some of India's most prominent business houses has given us deep confidence in the economic and growth potential of our diverse country.

Over the last three decades, we have developed deep domain expertise across Manufacturing, Retail, Distribution and Service industries, integrating and automating business processes on global ERP, CRM and HR platforms. In addition, we have built our own distribution management, point-of-sale, vendor and customer portal solutions to close process gaps around global platforms for our clients.

WHO WE ARE:

We are an ERP-led business transformation and implementation organization focused on helping clients move from fragmented processes and systems to integrated, standardized and best-practice-driven operations.

Our approach to ERP implementation rests on two key tracks:

1. Industry Best Practices & ERP Transformation:

We evaluate a client's existing processes against relevant industry and functional best practices and enable these through leading ERP platforms such as SAP and Microsoft Dynamics. The objective is not simply to implement software, but to establish standardized processes, controls and operating models that reflect proven industry practice.

2. Sustained Organizational Change:

ERP implementation also requires sustained organizational transformation and change management. We work with clients to embed new processes, behaviours and practices into the day-to-day habits of their workforce - ensuring the solution delivers lasting business value rather than becoming only a technology deployment.

OUR CLIENT SEGMENT:

The role will support clients across three broad segments:

• Multinational companies operating in India and other regions.
• Large Indian corporates with complex and diverse finance operations.
• Fast-growing, family-owned and professionally managed mid-sized businesses, generally in the 200 - 800 crore range.

OUR FOCUS AREAS:

We maintain a strong focus on Compliance and Corporate Governance, supported by a Centre of Excellence comprising experienced functional and domain professionals.

Our clients typically come from non-ERP or fragmented-system environments, where business processes are managed through standalone applications or disconnected modular systems across departments. This calls for an articulate leader who can effectively drive high-level conversations across diverse steering committees and technical groups - managing governance, schedule and scope with an 80% onsite/onshore presence.

ROLE, SCOPE & RESPONSIBILITIES:

We are seeking a seasoned Senior Program Manager with 10+ years of experience to lead large-scale enterprise transformation programs. The ideal candidate will bring a stable career history (a maximum of 1 - 2 employers) and a proven track record of driving complex software, ERP and CRM implementations.

As our projects and client relationships typically span 10 - 15 years, the most important hiring mandate is stability: candidates should have at least 8 - 10 years of single, continuous tenure with a Top Tier company.

• Drive Executive Conversations: Lead, influence and drive strategic conversations with C-suite executives, business heads and partners to secure buy-in and align expectations.
• Lead Enterprise Transformations: Direct complex implementations across Software/ERP platforms (Microsoft, SAP), including surround technologies and other custom solutions.
• Facilitate Governance & Alignment: Own the project schedule, scope and governance framework - chairing steering committee meetings and cross-functional workshops.
• Manage RAID & Risks: Proactively identify, articulate and mitigate program risks, assumptions, issues and dependencies (RAID) during stakeholder reviews.
• Onshore Leadership: Operate effectively in an onsite/onshore model (80% presence), driving daily face-to-face collaboration with client teams.

IDEAL CANDIDATE:

• Experience: 10+ years of core project and program management experience.
• Communication: Exceptional verbal and written skills, with the ability to drive complex conversations between business users and technical teams.
• Professional Stability: A stable, progressive career track record - preferably 1 - 3 organisations, with at least 80% of total tenure spent at a single organisation.
• Target Background: Proven delivery experience within tier-1 tech integrators and consulting firms, such as IBM, Wipro, TCS, CTS, Infosys, HCL, Capgemini, Accenture, Deloitte, PwC, EY, etc.
• Methodologies: Expert knowledge of program governance, budgeting and structured deployment frameworks.

OUT OF SCOPE - WHAT THIS ROLE IS NOT:

Candidates whose primary experience lies in the following areas will not be considered:

• Service delivery management or support-operations projects.
• Ticket management, SLA tracking, or ITSM frameworks.
• Pure resourcing / team management.
• Core infrastructure, networking, or technical migration projects (DWH / Cloud / Infra).
• Candidates not comfortable with the travel required for client engagements.