Technical Project Manager - VoIP & Telecom

Technical Project Manager - VoIP & Telecom

Experience: 6 - 7 Years

Working Days: Monday to Friday

Job Summary:

We are looking for a Technical Project Manager with strong experience in VoIP/Telecom and Project Management. The candidate should have a technical background in VoIP/Telecom and experience managing technical teams, projects, and clients.

Key Responsibilities:

• Manage VoIP/Telecom projects from planning to final delivery.
• Gather requirements and communicate with clients.
• Prepare project plans, timelines, milestones, and resource plans.
• Coordinate with Development, QA, DevOps, Support, and Infrastructure teams.
• Monitor project progress, risks, issues, and deadlines.
• Conduct project meetings and provide regular status updates.
• Manage UAT, deployment, production rollout, and customer acceptance.
• Handle scope changes and project documentation.
• Maintain strong relationships with clients and stakeholders.
• Support pre-sales activities, estimation, and technical discussions.
• Ensure projects are delivered on time and within scope.

Required Technical Skills:

• Hands-on experience in VoIP/Telecom.
• Knowledge of FreeSWITCH, Asterisk, Kamailio, OpenSIPS, SIP, RTP, and WebRTC.
• Experience with SBC, IP Telephony, Linux, TCP/IP, NAT, and Firewalls.
• Understanding of Agile/Scrum methodologies.
• Knowledge of REST APIs is an advantage.
• Exposure to AWS/Azure/GCP is preferred.

Required Experience & Qualifications:

• Bachelor's degree in Engineering, Computer Science, IT, or related field.
• 6 - 7 years of overall IT experience.
• Minimum 3 years of Project Management experience.
• Prior hands-on technical experience in VoIP/Telecom.
• Experience managing technical projects and leading cross-functional teams.
• Strong client communication and stakeholder management skills.
• International client experience is preferred.
• PMP/PRINCE2/CSM certification is an advantage.