Process Associate(US VOICE - HEALTHCARE CREDENTIALING)

— Healthcare Credentialing Associate

Company: Hutah Technologies

Position: Healthcare Credentialing Associate – US Healthcare

Number of Openings: 10

Employment Type: Full-Time

Location: Hyderabad (Jubliee Hills)

Shift: US Night Shift

Experience: 2- 6 years in US Healthcare Credentialing / Provider Enrollment / Healthcare BPO

Position Overview

Hutah Technologies is hiring Healthcare Credentialing Associates to support US healthcare provider credentialing and insurance enrollment operations. We are specifically looking for candidates who can work with minimal process training and already have relevant US healthcare experience.

Mandatory Requirement — English Communication

Excellent English communication is an absolute requirement.

Candidates must demonstrate:

• Clear and fluent spoken English
• Strong grammar and sentence formation
• Clear pronunciation
• Professional US-client communication
• Strong listening and comprehension
• Confident telephone communication
• Professional email communication
• Ability to communicate naturally without memorized responses
• Minimal/no Mother Tongue Influence (MTI) affecting clarity
  
• Ability to speak smoothly without excessive fillers or unnecessary pauses

Candidates with significant MTI, frequent grammatical errors, excessive fillers, unclear pronunciation, or noticeable nervousness affecting communication will not be shortlisted.

Relevant Experience — Mandatory

Candidates should preferably have hands-on experience in one or more of:

• US Healthcare Credentialing
• Provider Credentialing
• Provider Enrollment
• Insurance Credentialing
• Payer Enrollment
• Medicare / Medicaid Enrollment
• Commercial Payer Enrollment
• CAQH
• PECOS
• Recredentialing
• Healthcare BPO Operations

General BPO or domestic voice-process experience without relevant US healthcare experience will not meet the primary requirement.

Key Responsibilities

• Process provider credentialing and enrollment activities.
• Verify provider information and supporting documentation.
• Work with US insurance payers and healthcare providers.
• Maintain accurate credentialing records and trackers.
• Follow up on pending applications and enrollment requests.
• Identify missing or inaccurate information and coordinate resolution.
• Maintain productivity, quality, and SLA requirements.
• Handle professional phone and email communication.
• Follow client SOPs, confidentiality requirements, and applicable healthcare compliance procedures.

Ideal Candidate Profile

We are looking for candidates who are:

Experienced + Communication Strong + Production Ready

The candidate should be able to demonstrate their previous process experience during the interview and explain their actual responsibilities, systems used, payer interactions, and daily workflow.

Immediate Rejection Criteria

Candidates will not proceed if they demonstrate:

• Significant MTI affecting clarity
• Poor English grammar
• Frequent fillers
• Excessive or unnatural pauses
• Unclear pronunciation
• Lack of confidence during conversation
• Inability to explain previous healthcare credentialing experience
• No relevant US healthcare process experience
• Reliance on memorized answers
• Poor listening/comprehension
• Inability to communicate professionally with US clients

Preferred Skills

• Provider Enrollment
• Credentialing Software
• MS Excel
• Healthcare documentation
• Medical terminology

Selection Process

Round 1 – HR Screening

Experience + English communication

Round 2 – Process Assessment

Credentialing knowledge + practical experience

Round 3 – Voice/Communication Assessment

Pronunciation + fluency + confidence + customer interaction

Round 4 – Final Management/Client Assessment

Why Join Hutah Technologies?

• Work with international healthcare operations
• Exposure to US healthcare processes
• Career growth in Healthcare BPO
• Professional development and process training
• Performance-based growth opportunities

If you have hands-on US Healthcare Credentialing experience and excellent English communication, we would like to hear from you.

Apply only if you meet both core requirements: Relevant US Healthcare Experience + Excellent English Communication.