Phone Banking Officer-Inbound Voice Process | Banking Customer Support

Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-5 years
Mumbai Suburban, Thane, Mumbai (All Areas)(Andheri West +15)
Operations Maintenance & Support
work from office
Full Time
Closes 30 Dec 2026

Posted: 1 week ago
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Job Description

Salary: 17,500–24,500/month (Freshers); Experienced candidates up to 4 LPA.
Handle inbound customer calls, resolve banking queries, manage complaints, internet/mobile banking issues and card-related requests.
Banking voice process
call 9022157571

Required Candidate profile

Graduates and postgraduates.
B.Com, B.A., BBA, BMS and other relevant streams.
Good communication skills.
Interest in banking customer service.
No prior BPO experience required, bank accepts freshers.

Perks and benefits

+ Annual Bonus upto 30% of fixed CTC
+ Incentives

Skills

Banking ProcessCustomer HandlingVoice ProcessReputation ManagementPhone BankingHandling CustomerComplaint ManagementCustomer QueriesCustomer SupportVoice Process

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