HR Officer

Organization- Hyatt Place Bharuch

Summary

Key Responsibilities of an HR Officer in Hotels

• Recruitment & Onboarding
• Post job openings, screen resumes, schedule interviews, and conduct reference checks.
• Facilitate onboarding by introducing new hires to hotel policies, culture, and service standards.
• Training & Development
• Organize training sessions on customer service, safety, and hospitality standards.
• Identify skill gaps and implement development programs to enhance staff performance.
• Employee Relations
• Act as a mediator between staff and management to resolve conflicts.
• Promote employee engagement and satisfaction through recognition programs and feedback systems.
• Compliance & Policy Management
• Ensure adherence to labor laws, health and safety regulations, and hotel policies.
• Maintain accurate employee records and handle disciplinary procedures when necessary.
• Performance Management
• Support managers in conducting appraisals and setting performance goals.
• Monitor productivity and recommend improvements to align with hotel objectives.

Skills & Qualifications

• Essential Skills
• Strong communication and interpersonal skills.
• Knowledge of labor laws and HR best practices.
• Organizational ability to manage multiple HR functions simultaneously.
• Preferred Qualifications
• Degree in Human Resources, Hospitality Management, or Business Administration.
• Prior experience in hospitality or service-oriented industries.