Team Leader - Sales

Department Icon Business Development / Sales
Posted: 8 months ago
3-8 years
Gurugram(Sector 48)
Business Development / Sales
work from office
Full Time

Posted: 8 months ago
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Job Description

Job Title:Team Leader Inside Sales

Experience:47 Years

Location:Gurgaon,sec 48

Salary upto 4.5 lpa


Role Overview:

We are hiring a result-driven Team Leader to manage an inside sales team handlingoutbound calls, chat, and email interactions, ensuring revenue growth and service excellence.


Key Responsibilities:

  • Lead and manage team performance across outbound, chat & email channels, upselling.
  • Drive sales targets, conversion rates, and productivity metrics
  • MonitorRTO, AHT, SLA, Attrition & quality scores
  • PerformRAG analysisand implement performance improvement plans
  • Coach team on objection handling, written communication & closing skills
  • Handle escalations and ensure process compliance
  • Share daily MIS and performance insights

DM - naincy.malik@oneguardian.in OR 6395319513


Skills

Team HandlingSales ProcessOutbound SalesKPISLAShrinkageAhtRTO

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