Walk-in || Phone Banking Officer

Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-1 years
Mumbai(CBD Belapur), Navi Mumbai, Mumbai (All Areas)
Operations Maintenance & Support
work from office
Full Time
Closes 2 Jan 2027

Posted: 1 week ago
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Job Description

Walk in Interview : Job Title: Phone banking Officer


Company: IDBI Intech Ltd.

Location: CBD Belapur, Navi Mumbai


*Freshers only

*Rotation shift applicable


IDBI Intech Ltd. is hiring enthusiastic and customer-focused individuals for the role of Customer Service Associate at our CBD Belapur location. We are looking for candidates who have excellent communication skills and a passion for delivering a great customer experience . Handle customer queries effectively through call. Maintain customer interaction records and follow operational processes. Ensure high levels of customer satisfaction through quality service. Coordinate with internal teams to escalate unresolved issues. Inbound / Outbound process.


Work Location

IDBI Intech Ltd., CBD Belapur, Navi Mumbai

Walk-In Interview Details

Date: 26th Oct 2026 - 30th Nov 2026

Interviews only on Monday - Saturday only

Time: 11:00 a.m. to 3:00 p.m.

Required Qualifications & Skills

  • Education: Any Graduate
  • Age Criteria: 18 years & above
  • Communication Skills: Good command over Basic English communication(mandatory)
  • Basic computer proficiency and typing skills.
  • Ability to multitask, stay calm, and handle customer queries efficiently.
  • Customer-centric mindset with a positive attitude.

    Contact Person:Poonam Desai - 022 6868 5368 - poonam.desai@idbiintech.com

Skills

Inbound ProcessCommunication SkillsOutbound ProcessFresher HiringCustomer HandlingCustomer ServiceHiringHandlingCustomer SatisfactionCustomer Service

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About Company

IDBI Bank Limited is an Indian development finance institution and commercial bank, providing a wide range of financial products and services including corporate banking, retail banking, and treasury operations.

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