Posted: 2 weeks ago
Posted: 2 weeks ago
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Job Description
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Job Description
- Handle customer calls, WhatsApp messages, and emails
- Provide product/machine information to customers
- Resolve customer queries, complaints, and service requests
- Coordinate with sales and service teams
- Maintain customer data in CRM/systemGood communication (Hindi, Gujarati, Basic English)
- Basic computer knowledge (MS Excel, Email, CRM)
- Customer handling & problem-solving skills
- Ability to manage multiple queries
Skills
Problem SolvingTimePunctualManagementQuery ResolutionCoordinationHandlingResolutionCustomer ServiceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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