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Job Description
- The role of Bank Authorizer in Retail Banking at the Branch Banking department involves providing exceptional customer service to establish strong relationships with customers and ensure efficient and cost-effective engagement. As a Bank Authorizer, you will be responsible for client engagement, customer service, operations, liability build-up, cross-sales, and compliance with regulatory requirements at the designated branch.
Your key responsibilities will include engaging with customers on a daily basis to build up Current Accounts/Savings Accounts/Term Deposits, as well as promoting Asset & Wealth cross-selling. You will be expected to meet business targets, offer need-based product solutions, assess customer needs, and facilitate additional business from existing customers. Resolving customer queries and complaints promptly, while ensuring compliance with banking regulations such as Anti Money Laundering, KYC, and data security policies, will be crucial aspects of your role.
Additionally, you will be involved in client relationship management, retail banking operations, audits for regulatory compliance, and providing top-notch customer service to enhance customer loyalty and satisfaction. Success in this role will be measured by factors such as CA/SA/TD build-up, customer wallet share, product cross-sell targets, and performance scorecard achievements.
To qualify for this position, you should hold a graduate or post-graduate degree in any discipline and have at least 6+ years of relevant experience in the Banking or BFSI industry. Your expertise in Retail Liabilities and your ability to deliver exceptional customer service will be instrumental in succeeding as a Bank Authorizer in Retail Banking.,
Skills
Relationship ManagementCustomer ServiceCross SalesClient EngagementRetail BankingRetail LiabilitiesAsset Wealth Cross SellLiability Build UpRegulatory RequirementsProduct SolutionsComplianceCustomer PropensityAuditOperationsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
IDFC FIRST Bank, founded in 2018, is headquartered in Mumbai, Maharashtra, India and operates in Banking and Financial Services. It operates as banking under public ownership.
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