Branch Manager

Company Description

IDFC FIRST Bharat Ltd., a subsidiary of IDFC FIRST Bank, serves as a Business Correspondent, offering a wide range of loan products including Group Loans, Micro Enterprise Loans, and Housing Loans, among others. Operating across 11 states, the company supports over 3.5 million households through its dedicated team of 14,800+ employees. By providing diverse financial services, IDFC FIRST Bharat Ltd. aims to promote economic sustainability and empower women and their families holistically. The company is actively expanding its operational footprint and diversifying its portfolio with both secured and unsecured financial products, leveraging innovative digital solutions.

Role Description

This is a full-time, on-site Branch Manager role located in Tiruchirappalli. The Branch Manager will be responsible for overseeing day-to-day branch operations, achieving business targets, and ensuring customer satisfaction. Responsibilities include team management, handling customer interactions, ensuring compliance with banking guidelines, promoting the companys financial products, and driving the branchs growth. The role involves effectively implementing strategic plans and collaborating with teams to maintain high service standards and operational efficiency.

Qualifications

• Strong leadership, team management, and decision-making skills
• Excellent customer service and relationship management abilities
• Experience in sales, business development, and achieving financial targets
• Proficiency in compliance, regulatory guidelines, and banking operations
• Working knowledge of financial products and services
• Effective communication, problem-solving, and organizational skills
• Prior experience in branch management or similar roles is preferred
• A degree in Business Administration, Finance, or a related field is advantageous