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Job Description
Key Responsibilities
Revenue Audit & Accuracy
- Review and verify daily Night Audit reports for all assigned hotels
- Audit & reconcile revenue streams (Rooms, F&B, Ancillary) across PMS, POS & OASIS
- Validate and document revenue variances:
- Complimentary room approvals
- Rate and manual override variances
- Early arrivals / late departures
- No-show charges and adjustments
- Review & reconcile guest ledger, city ledger & credit card settlements
- Investigate discrepancies and follow up for corrections
- Ensure adherence to IHG revenue policies, brand standards, and internal audit controls
- Conduct scheduled on-site reviews to assess compliance and risk areas
- Verify supporting documentation for all revenue activities
- Monitor cash handling, deposit procedures & system interfaces
- Ensure accurate and timely Filing of Form C as per statutory guidelines
- Collaborate with GMs, Finance & Front Office teams for resolution of audit observations
- Support implementation of corrective and preventive actions
- Guide and train hotel teams on revenue audit processes and best practices
- Coordinate closely with the Cluster Finance leadership for reporting and analysis
- Bachelors Degree in Commerce / Accounting / Finance
- 24 years of experience in Hotel Income Audit / Finance (Multi-property experience preferred)
- Knowledge of Opera / Fidelio PMS, POS systems & OASIS
- Strong Excel and financial reconciliation skills
- Understanding of Indian accounting principles, GST & audit procedures
- Willingness to travel across assigned hotels
- Strong communication, analytical & time-management ability
- High integrity with strong attention to detail
- Analytical mindset and problem-solving skills
- Ability to multitask and manage multiple hotel portfolios
- Self-driven, organized and proactive
- Collaborative team approach with good interpersonal skills
- IHG Room Nights Global Staff Rate Program for you & family
- Career growth & learning through IHG Learning Hub & development programs
- Wellbeing initiatives and supportive workplace culture
- Inclusive, diverse & safe work environment
- Employee Engagement & Social activities across portfolio hotels
- Opportunities to grow within 6,000+ IHG hotels globally
Skills
AuditAudit ProceduresAudit ReportsInternal AuditFinancial ReconciliationRevenue AuditReportingIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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