Customer Service Associate

Department Icon Operations Maintenance & Support
Posted: 12 hours ago
1-3 years
Pune, Gurugram
Operations Maintenance & Support
work from office
Full Time
Closes 11 Jan 2027

Posted: 12 hours ago
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Job Description

Role & responsibilities

  • Handle international flight reservation and ticketing
  • Must have good hand on experience with GDS ticketing tool
  • Manage flight bookings, Cancellation ,reissues and refunds
  • Work on GDS platform such as Amadeus and Galileo
  • Handle travel related flight information and booking assistances

Preferred candidate profile


Skills

Customer ServiceVoice ProcessVoiceNon VoiceEmail ProcessProcessChatInternationalCustomer Service

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About Company

IGT Solutions simplifies complex customer interactions with its integrated BPM, Technology and Digital Services & Solutions for clients across industries.

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