Customer Support Executive

Department Icon Operations Maintenance & Support
Posted: 1 year ago
0-1 years
Pune
Operations Maintenance & Support
work from office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Process: -

  • Customer Service Associate

Job Role: -

  • Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
  • Maintain a high standard of service quality, adhering to Agodas customer service guidelines.
  • Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: - • Minimum HSC or equivalent; a Bachelor's degree is a plus. • Excellent communication skills in English, both verbal and written.


Salary: -

  • Fresher: 21K CTC 17K in hand
  • Experience: Upto 24K CTC 21K in hand.

Extra Benefits: -

  • Performance Incentives.

Shift Time & Week Off: -

  • 5 Days working 24*7 Rotational Shifts (Including Night Shifts).
  • 2 Rotational Week Off.

Transport Facility: -

  • Pick-up and Drop facility available.

Kindly Mention HR Bhavesh/HR Satyam on resume


HR Bhavesh:- 9702061780

HR Satyam:- 7499393894

Skills

Blended ProcessInternational Voice ProcessCustomer SupportCustomer ServiceVoice ProcessCustomer HandlingInternational BPOHandlingCustomer ServiceCustomer Support

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About Company

IGT Solutions simplifies complex customer interactions with its integrated BPM, Technology and Digital Services & Solutions for clients across industries.

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