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Job Description
Process: - • Customer Service Associate
Job Role: - • Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels. • Maintain a high standard of service quality, adhering to Agoda's customer service guidelines. • Communicate effectively with customers, ensuring a positive and helpful interaction.
Qualification: -
- Minimum HSC or equivalent; a Bachelor's degree is a plus.
- Excellent communication skills in English, both verbal and written.
Salary: - 18K in hand
Extra Benefits: - • Performance Incentives.
Shift Time & Week Off: - • 6 Days working 24*7 Rotational Shifts (Including Night Shifts). • 1 Rotational Week Off.
Transport Facility: - • One side cab (only for night shifts)
Kindly mention the below details while coming for Interview
HR Samreen Also you can share your resume on the below contact details 8459159665 / samreen.shaikh1@igtsolutions.com
Skills
Good Communication In EnglishCommunication SkillsCustomer SupportCustomer ServiceAirline ProcessAirlinesDomestic Voice ProcessDomestic BPOCustomer ServiceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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