Walk-in || Mega WalkIn - Process Associate - International Process GDS Knowledge

Process Associate - Customer Service (International Travel Process)

• Location: Gurugram, Haryana
• Experience: Freshers to 2 Years
• Industry: Travel / Customer Support / BPO
• Employment Type: Full-Time

Looking to start your career in the travel industry? Join Atain as a Process Associate - Customer Service and become part of a fast-growing international travel support team.

We are hiring enthusiastic graduates and freshers who are passionate about customer service and eager to build a successful career in the travel domain.

Key Responsibilities:

• Handle customer queries via voice and non-voice support
• Assist customers with travel-related information and booking requests
• Deliver exceptional customer service and issue resolution
• Maintain accurate records and documentation
• Coordinate with internal teams to ensure seamless customer experience

• Mandatory Eligibility:
• Graduate from any stream
• Excellent verbal and written communication skills

Knowledge of GDS Systems (Amadeus / Galileo / Sabre) is Mandatory

Customer-centric approach and willingness to work in a dynamic environment

Freshers with GDS certification/training are encouraged to apply

• What We Offer:
• Excellent opportunity to start your career in the Travel Industry
• International Travel Process Exposure
• 5 Days Working
• Learning & Development Opportunities
• Stable Career Growth
• Professional Work Environment

Preferred Candidate Profile:

• Fresh Graduates
• Travel & Tourism Graduates
• Candidates with GDS Certification
• Freshers looking to enter the International Travel Domain
• Customer Service Enthusiasts

• Walk-In Details:
• Date: 11 November 2026
• Time: 11:00 AM onwards
• Venue: Atain, Ground Floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana

Carry your updated resume and a valid photo ID.