WalkIn_Transport Executive

Job Title: Transport Executive

Industry: BPO / ITES

Location: [Pune/Gurgaon]

Job Summary

The Transport Executive will be responsible for managing end-to-end employee transportation operations, including cab coordination, route planning, and roster management. The role ensures safe, timely, and cost-effective transportation services in compliance with company and client guidelines.

Key Responsibilities

• Manage daily employee cab operations for pick-up and drop services
  
• Prepare, update, and maintain transport rosters based on shift schedules
  
• Coordinate with cab vendors and drivers to ensure timely availability
  
• Monitor adherence to SLAs, routes, and schedules
  
• Handle last-minute changes such as no-shows, shift changes, and emergency requests
  
• Track and resolve transport-related escalations from employees and operations teams
  
• Ensure safety compliance, GPS tracking, and adherence to company transport policies
  
• Maintain transport MIS, billing data, and vendor performance reports
  
• Coordinate with HR, Operations, and Security teams for smooth transport operations
  
• Support audits and ensure compliance with local transport and labor regulations
  

Required Skills & Competencies

• Strong coordination and problem-solving skills
  
• Knowledge of BPO shift-based transport operations
  
• Ability to manage multiple vendors and high-volume rosters
  
• Good communication skills (verbal and written)
  
• Basic knowledge of MS Excel / transport management systems
  
• Ability to work in rotational shifts, including nights
  

Qualifications

• Graduate / Undergraduate (as per company policy)
  
• 1-3 years of experience in BPO transport or facility operations preferred
  

Preferred Experience

• Hands-on experience with cab scheduling, routing, and roster planning
  
• Experience in handling women safety protocols and night shift transport
  

Work Environment

• 24/7 BPO operations
  
• Fast-paced, high-volume transport coordination