Cluster Sales Manager

Company Description IIFL Samasta Finance Limited is a financial institution dedicated to fostering economic empowerment and inclusive growth in rural and semi-urban communities across India. Established in 2008, the organization provides innovative and affordable financial products to individuals from traditionally unbanked segments of society. Operating across 22 states, IIFL Samasta offers a diverse portfolio of loans that support income generation, education, and essential consumer needs. By leveraging technology-driven solutions, the company is expanding access to digitized financial services and helping improve the standard of living in the communities it serves.

Role Description The Cluster Sales Manager is a full-time, on-site role based in Dindigul, responsible for driving business growth and sales performance across a defined cluster of branches. This role involves planning and executing sales strategies, overseeing branch-level targets, and monitoring key performance indicators to achieve portfolio growth and quality. The Cluster Sales Manager will support and guide branch teams, conduct regular field visits, and ensure compliance with company policies and regulatory guidelines. The role also includes identifying new market opportunities, strengthening customer relationships, and coordinating with internal stakeholders to optimize processes, customer experience, and overall operational efficiency.

Qualifications

• Strong sales and business development skills, including experience in target setting, territory management, and portfolio growth.
• Proficiency in team leadership and people management, with the ability to coach, motivate, and develop branch-level staff.
• Sound understanding of retail or microfinance lending operations, including credit processes, documentation, and compliance.
• Ability to analyze sales data, track performance metrics, and take corrective actions using a structured and data-driven approach.
• Effective communication and interpersonal skills for engaging with customers, field teams, and senior management.
• Comfort with technology, including basic proficiency in MS Office and digital tools used for sales tracking and reporting.
• Bachelors degree in business, finance, or a related field; advanced qualifications in management or finance are an advantage.
• Prior experience in financial services, microfinance, or related sectors, preferably in a supervisory or cluster-level role.
• Willingness to travel within the assigned cluster and work on-site in field and branch locations as required.