Hiring For Team Leader -BPO !!!

Job description:

In a BPO (Business Process Outsourcing) environment, a team leader ensures operational efficiency and customer satisfaction.

Responsibilities:

• Managing the day-to-day activities of the team.
• Monitoring daily operations and KPIs (Key Performance Indicators)
• Motivating the team to achieve organizational goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Conducting training of team members to maximize their potential.
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Conducting quarterly performance reviews.
• Contributing to the growth of the company through a successful team.
• Creating a pleasant working environment that inspires the team.

Required Candidate profile:

Candidate with 2+yrs in Inbound and outbound Voice process from domestic Call center domain with strong Team Handling experience. Along with Tamil & good English, knowing any one languages - Hindi/Telugu/Malayalam must. Graduation Must

Walk-in -- Monday to Saturday (10 am to 6pm)

Contact person and details:

Naresh Kumar V

7395929385

(Directly whatsapp Your Resume with subject as Team leader )

Venue and location

IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam

Email: nareshkumar.v@imarque.co.in