Operations Manager

Department Icon Operations Maintenance & Support
Posted: 1 week ago
1-6 years
Pune
Operations Maintenance & Support
work from office
Full Time
Closes 30 Dec 2026

Posted: 1 week ago
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Job Description

Role & responsibilities


  • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
  • Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
  • Partner with cross-functional teams to improve proprietary tools and systems
  • Work closely with legal and safety departments to ensure that activities remain compliant
  • Oversee materials and inventory
  • Conduct budget reviews and report cost plans to upper management

Preferred candidate profile


  • Bachelors degree (or equivalent) in operations management, business administration, or related field
  • Strong IT skills, including database development
  • Multiple years of financial and account reporting experience
  • Ability to communicate in more than one language

Skills

Communication SkillsManagementLeadership SkillsTeam ManagementInterpersonal SkillBPOOperations ManagementLeadershipOperationsOperations ManagementCustomer ServiceAdministrationInventoryOperations Manager

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About Company

iMarque Solutions is a leading IT & BPO Solutions Provider for Global Clients since 2005. We provide a wide range of services aimed at optimizing your business processes and delivering positive outcomes for your organization. To ensure eminent customer satisfaction levels, we maintain the high standards that we have set for ourselves, we employ the highest standards of workforce management. Our teams are led by industry veterans who can assess and create solutions for various industry verticals and segments. The teams themselves are young and dynamic.
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