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Job Description
Role & responsibilities
Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. Excellent Communication required The Candidate should be able to handle 20 - 30 Trainee batches. Ability to multi-task with well-developed organizational skills.
Designing and delivering engaging training program to improve employees Vocabulary, Pronunciation and fluency.
The Candidate will be responsible for delivering high quality voice and accent training to our employees.
Preferred candidate profile
Minimum 2 years of experience as a Trainer (Sales or Collection Process) in Call center.
Candidate must proficient in Tamil (speak) and English language.
Soft skill training working experience.
Good interpersonal skill. Strong understanding of and experience in product training preferably in domestic BPO domain Good in PPT & Excel..
Perks and benefits
Incentives
Skills
Quality AnalystQuality AuditCall MonitoringProcess TrainingQuality MonitoringQC ToolsCall AuditCall CalibrationIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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