Strategic Partnership Engineer ( Key Account Manager)

Strategic Partnership Engineer (Hunter - Key Account Manager)

The Strategic Partnership Engineer leads Immensa engagement with key clients major NOCs, IOCs, and petrochemical companies driving long-term partnerships in digital warehousing and localized manufacturing. This role focuses on strategic relationship building, account expansion, and supporting large-scale digitization initiatives.

Key Responsibilities

Account Management & Relationship Building

• Serve as Immensa primary point of contact for assigned strategic accounts.
• Map client organizations to identify decision makers and influencers.
• Build and maintain trusted relationships at all levels from operations to executive management.
• Act as the client advocate within Immensa to ensure satisfaction and resolve issues proactively.
• Conduct regular account reviews to track progress, KPIs, and upcoming opportunities.

Business Development & Strategic Growth

• Identify new opportunities within existing accounts including digitization assessments, digital library expansion, and local manufacturing projects.
• Lead technical discussions, workshops, and presentations to position Immensa as a strategic partner.
• Support clients in preparing business cases and internal approvals for new projects.
• Monitor client industry updates, procurement plans, and localization initiatives to align Immensa's offerings.

Commercial & Operational Coordination

• Ensure proposals are developed in line with Immensa vision and customer needs
• Coordinate with technical, design, and production teams for solution alignment.
• Oversee order management, delivery follow-up, and after-sales support.
• Track account financial performance and ensure revenue realization.

Strategic Reporting & Collaboration

• Maintain updated account pipelines and forecast revenue.
• Share customer insights and feedback with internal teams to enhance Immensa services.
• Collaborate with marketing on case studies, success stories, and industry visibility.
• Support strategic tenders, registrations, and contract renewals.

Scope of Authority

• Lead end-to-end customer relationship for assigned key accounts.
• Influence strategy and target setting for client engagement and revenue targets.

Qualifications & Skills

• 58 years of experience in Key Account Management or Strategic Sales within oil & gas or petrochemical sectors.
• Bachelor's degree in Engineering or Business.
• Proven track record of managing and growing major accounts (e.g., ADNOC, Aramco, Exxon, Shell..).
• Strong technical understanding of digital inventory systems and supply chain digitization.
• Excellent stakeholder management, communication, and negotiation skills.
• Ability to work cross-functionally and lead high-value projects from inception to delivery.
• Strong commercial judgement and familiarity with contractual frameworks.