UX Researcher

Job Summary - We are seeking a talented and detail-oriented UX Researcher to join our team.

• The ideal candidate will be responsible for gathering deep user insights, conducting research
• studies, and translating findings into actionable recommendations that enhance the overall user
• experience. You will collaborate closely with the designer, product manager, and the Engineering
• Team to create intuitive, user-centered products.

Key Responsibilities:

• Plan and execute qualitative and quantitative research methodologies, including user interviews, surveys, usability testing, and ethnographic studies.
• Analyze research data to identify trends, insights, and user pain points.
• Develop user personas, journey maps, and other UX research artifacts.
• Collaborate with cross-functional teams to incorporate user feedback into design and product development.
• Conduct competitive analysis and benchmarking to understand industry trends.
• Synthesize and present research findings to stakeholders in an engaging and actionable format.
• Advocate for user-centered design principles throughout the product development lifecycle.
• Maintain research documentation and contribute to a centralized research repository.

Required Skills & Qualifications:

• This position is for the Nagpur office; candidates willing to relocate to Nagpur may only apply.
• Bachelors or Masters degree in Computer Science, Design, or a related field.
• 1+ years of experience in UX research or a related role.
• Proficiency in user research methods and tools (e.g., UserTesting, Optimal Workshop, Lookback, etc.)
• Strong analytical and problem-solving skills with the ability to translate research findings into strategic recommendations.
• Experience with wireframing and prototyping tools (e.g., Figma, Sketch, Axure) is a plus.
• Excellent communication and presentation skills.
• Ability to work independently as well as collaboratively in a team environment.

Preferred Qualifications:

• Experience in conducting research for AI and digital products, mobile applications, and web platforms.
• Knowledge of A/B testing, heatmaps, and data analytics tools.
• Familiarity with accessibility standards and inclusive design principles.