Showroom Manager

Job Title: Showroom Manager (Female)

Location: Nungambakkam, Chennai

About Us:

We take pride in delivering a premium customer experience through our elegant showroom and quality products. We are seeking a dynamic, well-groomed, and confident female Showroom Manager to lead our showroom operations, ensure customer delight, and drive sales performance with a professional and approachable demeanor.

Key Responsibilities:

• Oversee the daily operations of the showroom, ensuring smooth functioning and an inviting environment.
• Greet and assist customers with a pleasant, professional attitude, maintaining a high standard of customer service.
• Manage and motivate the sales team to achieve targets and maintain excellent client relationships.
• Ensure proper visual merchandising, product display, and cleanliness standards are maintained.
• Handle customer queries, feedback, and concerns with poise and professionalism.
• Monitor stock levels, coordinate with inventory and logistics teams for replenishment.
• Maintain accurate records of sales, customer data, and daily reports.
• Implement marketing and promotional activities to enhance showroom footfall.
• Train staff on product knowledge, grooming, and customer service etiquette.
  

Required Skills & Attributes:

• Excellent communication and interpersonal skills.
• Strong sense of presentation, grooming, and etiquette.
• Leadership ability with a positive and motivating approach.
• Customer-oriented mindset with attention to detail.
• Ability to multitask and manage operations efficiently.
• Basic computer literacy (MS Office, POS software).

Qualification & Experience:

• Graduate in any discipline (Business or Hospitality background preferred).
• 3 years to 6 years of experience in showroom or retail management, preferably in fashion, jewelry, or lifestyle products.
• Proven track record in customer service and sales management.
  

Compensation:

Attractive salary package with incentives based on performance.