Assistant Vice President - Operational Risk Management - NBFC

Job Overview:

We are looking for an experienced professional for the position of Assistant Vice President - Operational Risk Management with a leading financial services organisation.

Key Responsibilities:

• Implement and periodically review the Operational Risk Management framework, policies, procedures and governance mechanisms.
• Design and conduct Risk & Control Self-Assessment (RCSA) exercises across key business and support functions.
• Assess inherent risks, control design, operating effectiveness and residual risks.
• Establish and maintain an operational loss database and conduct root cause analysis of operational loss incidents.
• Conduct operational risk reviews of critical vendors and outsourcing partners in line with applicable RBI guidelines.
• Support implementation of the Fraud Risk Management framework, analyse incidents and recommend preventive controls.
• Monitor Key Risk Indicators (KRIs), operational loss trends, risk themes and corrective actions.
• Prepare operational risk reports, dashboards and presentations for senior management and risk committees.
• Conduct awareness sessions for employees and process owners on operational risk identification, incident reporting and control discipline.

Required Skills & Competencies:

• Strong understanding of Operational Risk Management concepts, risk governance and internal control frameworks.
• Hands-on experience in RCSA, Risk Control Matrix (RCM), KRI monitoring and operational risk assessments.
• Working knowledge of RBI regulatory requirements applicable to NBFCs.
• Understanding of end-to-end lending processes, including sourcing, KYC, credit operations, documentation, disbursement, collections and recoveries.
• Experience in operational loss monitoring, incident reporting and root cause analysis.
• Exposure to vendor risk management, outsourcing risk and fraud risk management.
• Ability to review SOPs, process notes, system workflows, access controls and audit trails.
• Strong analytical, documentation and stakeholder management skills.
• Advanced Excel skills; knowledge of Power BI or similar reporting tools will be an advantage.