Customer Service Representative
Operations Maintenance & Support
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Job Description
PLEASE READ COMPLETELY & THEN CALL / APPLY
Openings for customer service ( blended process )
Qualification: UG or above
Experience: Freshers who are an excellent or good communicators can also apply
Salary: 17K to 22K
Incentives: Performance based
Shift: 24/7 ( rotational including night shifts )
Week off: Two rotational
Location: Kolkata
Cab: One end in odd hours
"IMMEDIATE JOINERS ONLY"
( Share your CV on hidden_email / hidden_mobile / hidden_mobile )
Job responsibilities:
* Handling inbound calls, chats & emails.
* Solving queries of US or UK customers as per process hired for.
* Being polite & friendly with the customers.
* Problem solver.
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* Handling team in the absence of team manager.
* Training the new joiners.
* Mentoring the average performers & bottom performers of the team.
Qualities a candidate must have:
* Positive thinker.
* Ready to take & accept challenges.
* Self-starter.
* Team worker.
* Supportive & friendly nature.
Skills
Customer ServiceCustomer SupportCustomer CareVoice ProcessUk ProcessCustomer RetentionUs ProcessBlended ProcessBritish EnglishChat ProcessIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
25 Oct 25, 12:20 PM IST
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