ServiceNow Developer / Senior Developer / Technical Lead / Product Owner

Job Title

ServiceNow Developer / Senior Developer / Technical Lead / Product Owner

Experience

4 to 12 Years

Location:

Hyderabad (Hybrid)

Job Summary

We are hiring for multiple roles in our growing ServiceNow practice – from Developers and Senior Developers to Technical Leads and Product Owners. The ideal candidates will have deep expertise across various ServiceNow modules and will play a critical role in designing, developing, implementing, and managing enterprise-grade ServiceNow solutions that align with business needs and IT strategy.

Open Roles & Responsibilities

• ServiceNow Developer (4–6 Years):
• Develop and customize ServiceNow applications and modules including ITSM, ITOM, HRSD, CSM, SecOps, etc.
• Create business rules, client scripts, workflows, and UI policies.
• Work on integrations using REST, SOAP, and MID Server.
• Troubleshoot issues and support platform upgrades.
• Senior ServiceNow Developer (6–8 Years):
• Design scalable technical solutions based on requirements from stakeholders.
• Guide junior developers and ensure code quality and adherence to best practices.
• Work closely with architects to define and implement platform strategies.
• Lead implementation efforts across modules and manage release cycles.
• ServiceNow Technical Lead (8–10 Years):
• Own end-to-end technical delivery of complex ServiceNow implementations.
• Define coding standards, development guidelines, and architecture decisions.
• Drive integration strategies and oversee CI/CD and DevOps adoption.
• Collaborate with cross-functional teams including business, infra, and operations.
• ServiceNow Product Owner (10–12 Years):
• Act as the bridge between business stakeholders and the technical team.
• Define product vision and roadmap for ServiceNow platform evolution.
• Prioritize backlog items and drive value delivery in Agile environment.
• Ensure platform adoption, process improvements, and measurable business impact.

• Core: ITSM, CMDB, Discovery, Service Catalog
• Advanced: ITOM, HRSD, SecOps, CSM, Software/Hardware Asset Management
• Strong knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub, UI Builder
• Experience in Service Portal and Custom App Development
• Hands-on with API Integrations (REST/SOAP), LDAP, SSO, MID Servers
• Understanding of ITIL processes, ServiceNow upgrades, and platform maintenance

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• One or more Certified Implementation Specialist (CIS) – ITSM, ITOM, HRSD, SecOps, etc.
• Product Owner certifications (for PO roles) like CSPO or equivalent (optional but preferred)

• Excellent communication and stakeholder management
• Strong analytical, leadership, and mentoring capabilities
• Agile/Scrum delivery experience