National Head - Retail Assets

Department Icon BFSI (Credit & Risk)
Posted: 3 weeks ago
12-20 years
Chennai, Tamil Nadu
BFSI (Credit & Risk)
work from office
Full Time
Closes 16 Nov 2026

Posted: 3 weeks ago
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Job Description

(JD)

National Head – Vehicle Loan (VL) & Home Loan

Designation: National Head – VL & Home Loan

Business Type: NBFC / Bank

Department: Retail Assets

Reporting To: MD & CEO / Executive Director / Business Head

Location: PAN India / HO

Role Objective

The National Head – Vehicle Loan & Home Loan will lead end-to-end business ownership of the Vehicle Loan and Home Loan portfolios, balancing aggressive growth, asset quality, regulatory compliance, and operational efficiency. The role requires building scalable businesses in a high-growth NBFC/Bank/startup environment with strong governance.

Key Responsibilities

Business Growth & P&L Ownership

  • Own national-level P&L, growth targets, and profitability for VL and Home Loan portfolios.
  • Drive rapid yet sustainable disbursement growth aligned with risk appetite.
  • Design go-to-market strategies for digital, branch, DSA, dealer, and builder channels.

Product, Credit & Risk Governance

  • Partner with Credit and Risk teams to design and periodically review credit policies, underwriting frameworks, and approval matrices.
  • Ensure portfolio performance within defined risk thresholds (DPD, GNPA, NNPA).
  • Implement early warning mechanisms and corrective actions in line with RBI guidelines.

Operations & Process Excellence

  • Oversee end-to-end loan lifecycle: sourcing, credit approval, disbursement, servicing, and closure.
  • Drive process digitization, automation, and scalability suitable for a startup/NBFC ecosystem.
  • Ensure strong internal controls, audit readiness, and SOP adherence.

Collections & Portfolio Management

  • Work closely with Collections leadership to manage delinquencies, recoveries, and legal actions.
  • Monitor vintage-wise performance and stress indicators; take proactive remediation steps.

Compliance & Regulatory Adherence

  • Ensure strict compliance with RBI, NHB (if applicable), internal audit, and statutory requirements.
  • Support internal, concurrent, and external audits with complete documentation and controls.

People & Culture Building

  • Build and lead high-performance teams across sales, credit, and operations.
  • Drive productivity, performance management, and leadership development.
  • Foster a culture of accountability, compliance, and customer-centricity.

Stakeholder & Leadership Management

  • Engage with MD & CEO, Board, investors, and senior leadership on business performance.
  • Present MIS, portfolio analytics, and strategic plans regularly.
  • Manage partnerships with vendors, and external agencies.

Key Skills & Competencies

  • Deep expertise in Vehicle Loans and Home Loans within NBFC/Bank environments.
  • Strong understanding of RBI regulations, credit risk, and portfolio analytics.
  • Proven ability to scale businesses in startup or high-growth organizations.
  • Strategic thinking with strong execution and governance mindset.
  • Excellent leadership, communication, and decision-making skills.

    Educational Qualification
    • Graduate / Postgraduate in Finance, Management, or related field.
    • MBA / CA / CFA preferred.
    Experience

  • 12–20 years of experience in Retail Assets (VL / Home Loan).
  • Prior experience in NBFC / Bank in a leadership role is mandatory.
  • Demonstrated experience in building or scaling asset portfolios.

Key Performance Indicators (KPIs)

  • Disbursement growth & market penetration
  • Portfolio quality (DPD, GNPA, NNPA)
  • Cost-to-income and operational efficiency
  • Audit & regulatory compliance score
  • Team productivity and attrition

Requirements

  • Deep expertise in Vehicle Loans and Home Loans within NBFC/Bank environments.
  • Strong understanding of RBI regulations, credit risk, and portfolio analytics.
  • Proven ability to scale businesses in startup or high-growth organizations.
  • Strategic thinking with strong execution and governance mindset.
  • Excellent leadership, communication, and decision-making skills.

Skills

Credit RiskUnderwritingCaCfa

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