General Manager - Business Commercial (Power Distribution)

IPCL invites experienced and results-driven professionals (from Power Distribution sector) to lead the Revenue, Customer Engagement and Commercial Operations of the company.

As the General Manager Business Commercial, the incumbent will be responsible to-

• Develop and implement strategies to maximize revenue generation and minimize losses.
• Develop and oversee commercial budgets, forecasts, and financial performance metrics.
• Implement strategies to reduce Aggregate Technical and Commercial (AT&C) losses.
• Strengthen internal controls to prevent fraud and revenue leakage.
• Identify new business opportunities, partnerships, and expansion areas within the power distribution sector.
• Oversee billing, collection, and revenue assurance processes to ensure financial sustainability and minimize losses.
• Ensure efficient tariff structuring and pricing strategies in compliance with the regulatory framework.
• Monitor and control commercial losses and drive commercial loss reduction initiatives, including prevention of electricity theft. Drive digital transformation and innovation to optimize commercial operations.
• Drive Energy Auditing & Accounting and coordinate with BEE for compliance.
• Lead the team for Smart Meter deployment.
• Enhance customer experience through effective engagement and a customer dispute resolution mechanism.
• Engage with key stakeholders, including large industrial and commercial consumers, officials in the state regulatory bodies like REC, PFC, STU/CTU, SLDC, WBERC/CERC/CEA/ERPC, etc.
• Handling legal matters related to commercial processes.
• Collaborate with cross-functional teams to drive operational excellence.
• Lead a high-performing commercial team and drive a culture of operational excellence.

Desired skills and competencies-

• Graduate engineer in Electrical with M.BA in Finance/Energy Management, having 15+ years experience in the power distribution sector, with significant exposure to business and commercial functions.
• Strong understanding of electricity distribution, regulatory policies, and tariff structures.
• Excellent leadership, analytical, and decision-making skills.
• Strong communication and stakeholder management abilities.

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