Operations Support Executive - Payroll, Performance & Reconciliation

Operations Support Executive Payroll, Performance & Reconciliation

Employer: INDIANABULLS PRIVATE LIMITED

Location: Ludhiana, Punjab | Work from office

Employment type: Full-time, permanent

Shift: Permanent night shift aligned with North American business hours

Salary: 20,000 to 30,000 gross per month, based on experience and skills

Vacancies: 5

About the Role

INDIANABULLS PRIVATE LIMITED is hiring Operations Support Executives in Ludhiana to support an overseas client. Youll help process and verify payroll, support payroll compliance, monitor performance, reconcile data and invoices, and prepare reports. This role suits someone who enjoys working with numbers, investigating discrepancies, and keeping records accurate.

Freshers are welcome to apply.

Key Responsibilities

Payroll Processing & Verification

• Review attendance, timesheets, regular and overtime hours, paid time off, and leave records before payroll is processed.
• Verify approved pay rates, bonuses, incentives, deductions, adjustments, and payroll calculations against source records.
• Enter, review, and update employee information in payroll and HR systems. Prepare payroll summaries and supporting reports for each scheduled payroll cycle.
• Investigate discrepancies, coordinate with HR, Operations, or management, and process or support approved corrections.
• Verify changes before payroll is finalized and submit complete, accurate information by established deadlines.

Payroll Compliance & Controls

• Review payroll records and supporting documentation for completeness and consistency. Flag missing entries, unauthorized changes, documentation gaps, and other exceptions.
• Maintain payroll checklists, exception reports, correction logs, and compliance trackers.
• Keep payroll records ready for audit, support internal reviews and client-related payroll requirements, and follow established procedures and controls.

Performance Monitoring & Reporting

• Track employee and operational performance using client scorecards, internal reports, and performance management systems.
• Review daily and weekly metrics for accuracy, identify trends and exceptions, and prepare scorecards and summaries for management.
• Review safety and telematics data where applicable, including records from platforms such as Netradyne or Mentor.
• Review performance exceptions and violations, gather supporting documentation, and help prepare or review disputes when needed.
• Maintain performance trackers and historical records. Coordinate timely updates with Operations and escalate significant or recurring issues to management.

Payroll & Data Reconciliation

• Reconcile payroll outputs against approved timekeeping, attendance, operational, and employee records. Check hours, rates, overtime, bonuses, and deductions.
• Compare data across systems and spreadsheets to identify missing, duplicate, inconsistent, or incorrect entries.
• Investigate discrepancies, follow up with the appropriate teams, and verify corrections before payroll or reports are finalized.
• Maintain reconciliation trackers and records of discrepancies, corrections, and approvals. Support period-end reconciliation and reporting.

Invoice & Operational Reconciliation

• Review client invoices against approved hours, rates, services, deductions, and other charges. Flag duplicate charges, incorrect rates, or unsupported amounts before approval or payment.
• Coordinate with internal teams to resolve invoice and operational discrepancies. Maintain supporting records and prepare reconciliation summaries for management.
• Assist with expense tracking and other financial or operational reconciliation as needed.

Reporting & Data Management

• Prepare daily, weekly, biweekly, and monthly reports as needed. Maintain payroll, compliance, performance, reconciliation, and exception trackers.
• Use Microsoft Excel and Google Sheets to work with large datasets, compare records, and analyze trends and variances.
• Escalate unusual findings, support management with data analysis, and help improve reporting processes, documentation, controls, and data accuracy.
• Handle confidential employee, payroll, financial, and client information with care.

Requirements

• Strong Microsoft Excel and Google Sheets skills, including formulas, lookups, pivot tables, and filters.
• Strong numerical, analytical, and problem-solving skills, with close attention to detail.
• Strong spoken and written English communication skills.
• Ability to organize records, follow up on discrepancies, and manage multiple payroll and reporting deadlines.
• Availability to work on-site in Ludhiana on the permanent night shift.

Education & Eligibility

• Required: Higher Secondary (12th Pass).
• Preferred: A bachelors degree in Commerce, Finance, Accounting, Business Administration, Human Resources, Mathematics, Statistics, or a related field.
• Preferred experience: One year of relevant experience in payroll processing, data reconciliation, performance reporting, payroll or HR systems, Excel-based reporting, or US, Canadian, or other international operations. Freshers with strong numerical, analytical, Excel, and English communication skills are welcome to apply.

Payroll & HR Systems

You may work with platforms such as ADP, Paycom, Paychex, UKG, Workday, or Gusto, as well as timekeeping, attendance, scorecard, and other client systems. Prior exposure to payroll, HR, performance, or reporting systems is an advantage.

What We Offer

• Performance-based salary reviews.
• Professional training and development.
• Hands-on experience supporting an overseas client and working with North American payroll, performance reporting, and back-office operations.
• Long-term career growth opportunities in payroll, performance reporting, reconciliation, HR operations, and finance support.
• A supportive and professional work environment.
• Provident Fund, ESI where applicable, and paid leave as per company policy.

Employment Clarification

INDIANABULLS PRIVATE LIMITED will be the sole and direct employer of selected candidates. As part of the role, employees will support an overseas client.