Business Development Officer

Company Description IndiaFirst Life is a fast-growing life insurance company that began operations in November 2009 as the 22nd entrant in the Indian life insurance industry. It is promoted by Bank of Baroda and Union Bank of India, with additional investment from Carmel Point Investments India Private Limited, backed by Warburg Pincus LLC. The company is among the few life insurers in India to achieve break-even and declare profits within five years of inception. IndiaFirst Life serves customers across more than 1,000 cities and towns through over 12,000 points of sale. Its CustomerFirst philosophy and strong focus on digitalization drive innovative, value-led solutions across the entire insurance value chain.

Role Description The Business Development Officer is a full-time role based in Mumbai with a hybrid work arrangement, allowing some work-from-home flexibility. This role involves identifying and developing new business opportunities, building and nurturing relationships with channel partners and customers, and driving sales of IndiaFirst Lifes products. The Business Development Officer will analyze market trends and customer needs, prepare and present business proposals, and support revenue growth targets. Daily responsibilities include coordinating with internal teams for seamless service delivery, conducting regular follow-ups with prospects, and ensuring high levels of customer satisfaction. The role also requires maintaining accurate records of business activities, adhering to compliance and regulatory guidelines, and contributing to local sales strategies and campaigns.

Qualifications

• Demonstrated capability in New Business Development, including prospecting, lead generation, and relationship management.
• Strong Analytical Skills with the ability to interpret sales data, market trends, and customer insights.
• Understanding of Finance and basic insurance concepts to explain product features and benefits effectively.
• Excellent Communication and Customer Service skills for interaction with diverse stakeholders and delivery of a high-quality customer experience.
• Bachelors degree in Business, Finance, Marketing, or a related field; MBA or equivalent post-graduate qualification is an advantage.
• Prior experience in life insurance, banking, or financial services sales is preferred.
• Proficiency in MS Office tools and basic CRM systems, with comfort working in a digitally enabled environment.
• Ability to work collaboratively in cross-functional teams, meet targets in a fast-paced setting, and adapt to hybrid work arrangements.