Admission Officer

Role Overview:

• As the Assistant General Manager (AGM) – Branch Operations, you will have full responsibility
• for the strategic and operational performance of the branch. You will oversee all departments,
• drive revenue and profitability, ensure operational efficiency, and uphold service excellence
• across academic, administrative, sales, and support functions. This leadership role demands a
• proactive, results-driven professional with a strong focus on people, performance, and process.

Key Responsibilities:

• Take ownership of the branch P&L and drive revenue growth, profitability, and operational efficiency.
• Lead and coordinate cross-functional teams including Sales, Academics, Student Relations, Administration, and Hostel Management.
• Ensure consistent achievement of branch KPIs including admissions, student satisfaction, operational compliance, and budget adherence.
• Implement and monitor quality assurance protocols and performance standards across departments.
• Supervise and mentor departmental heads, set clear performance expectations, and ensure accountability.
• Maintain discipline and high-performance culture among employees and students.
• Oversee admission processes (walk-ins and lead conversions) and ensure a seamless onboarding experience.
• Ensure timely faculty deployment, class coordination, and efficient academic operations.
• Develop and maintain strong relationships with vendors, partners, and key stakeholders.
• Represent the branch in leadership meetings and present regular performance reports to senior management.
• Identify and execute initiatives to improve internal processes and organizational capacity. Ensure smooth functioning of hostel and student welfare services.
• Be available for travel as required for operational needs, reviews, or expansion planning.

Skills & Qualifications:

• Bachelors or Masters degree in Business Administration, Management, or related field.
• Minimum of 8+ years of progressive experience in branch management, sales leadership, or multi-departmental operations.
• Proven track record in P&L management, team leadership, and cross-functional execution.
• Strong background in B2C and B2B sales strategies with a focus on driving conversions and student engagement.
• Highly organized with strong decision-making, problem-solving, and analytical skills.
• Excellent interpersonal, leadership, and communication abilities.
• Self-motivated, goal-oriented, and capable of handling a dynamic work environment.
• Demonstrated ability to build and lead high-performance teams.